There are many ways to get in touch - some better than others... there is no 'team' - Jedi deals with all the product orders and stuff, and the moderators help out in the forum, but I have to do all the rest, the web site pages, youtube video editing, email, promotions, accounting, blah blah, and all that. I am trying to make write and record great songs too... so I am a busy guy...

Customer Servies / Order Problems

For any kind of product support, returns, errors, delivery, questions on any of that kind of stuff, please see the new Customer Services Page!

The Forum

Best place to make first contact with me is the forum. Other people might know the answer to your question and there are places to jst say hi and thanks or whatever, and I go there often and check out what is going on. The moderators are well cool too and can help with many issues.

www.justinguitar.com/forum_frame/

If you want to rid of the menus around the edge of the forum, just can just delete the _frame part of the url :)

www.justinguitar.com/forum/

If you want to pop by and just say hi and thanks we have set up a thread just for that too! THANK YOU

Facebook

I now have a facebook account too... but I have not done much with it yet. If there are enough people keen then I might start blogging there... look up "justinguitar sandercoe" I DON'T ANSWER FACEBOOK MESSAGES. It just takes too long, facebook sends me messages by email, so I will read them, but I can't reply to those, sorry.

email me

Hope the notes below don't make me sound a snob or like I don't want to speak to you all - I would love to give everyone a private lesson and chat for hours about amps and picks and what finger Clapton uses to... but I just don't have time. Sorry. So please read the notes below before you email me... thanks. :)

Please DO NOT email me if:

Please DO NOT email me questions about lessons on the site or on YouTube. I have set up a forum for that, contact me there please. please. please. please. please.

Please DO NOT email me with song or lesson requests - I have set up a forum for that too!

Please DO NOT send me mp3 or video - I won't watch it. But by all means send me a link to your myspace or YouTube and I will watch it there when I get time:)

Please DO NOT ask what guitar you should buy - I don't know (only you can decide that!).

Please DO NOT ask me to send you tabs, I can't. sorry.

IF YOU EMAIL ME ABOUT THE THINGS ABOVE I WILL DELETE THE EMAIL, PLEASE DON'T EXPECT A RESPONSE.

NOTE that for issues with orders please contact Jedi (see above) but of course if the problem persists or is not sorted you can email me, but Jedi is cool and we have had no problems yet!

Please DO email me if you are:
- a journalist needing information, pictures or interview (please put JOURNALIST in the subject)
- an industry person wishing to do business (please put INDUSTRY in the subject)
- if you run a web site and are requesting a link to you site (please put LINK in the subject)
- you have a web site correction (please put CORRECTION in the subject)

Please DO email me if you just wanna say "hi" :) but I might not get back to you right away. To be honest it might take quite some time, I am about 6 months behind now, maybe even more... I just can't keep up :( and I feel like I would be better off making new lessons than answering hundreds of emails... I read every letter, but I get too many to reply to every one at the moment, but I do try!

my email is: justinguitar[AT]sandercoe.com

Take care y'all.

J